Made for everyone
Luvables is a brand of IITECH, which designs inclusive intimate products. Our website must reflect that commitment.
Statement issued on 17 September 2026, updated on 10 October 2026 · voluntary approach
This commitment is voluntary: the publisher does not reach the thresholds that make digital accessibility mandatory in France.
Compliance status
Partially compliant
Internal self-assessment of the luvables.fr website, carried out in September 2026: code review, keyboard testing, testing across several browsers and screen reader testing. No third party has audited the site to date, so we publish neither a score nor a label. A full audit is planned.
- Standard targeted
- RGAA 4.1.2 · WCAG 2.1 AA
- Method
- Code review, keyboard testing, in-browser measurements and screen reader testing
- Scope
- Public pages of luvables.fr, including the beta page (/beta/). The account area (/account/) is not covered.
- Third-party audit
- Planned, not yet carried out
- Legal obligation
- None to date (thresholds not met)
What is in place
- Keyboard navigation works on the pages tested; the focused element has a visible focus ring, in both the light and dark themes.
- A skip link leads straight to the content: focus really moves there.
- The measured text contrasts reach level AA in both themes, including on hover and focus, except for text placed on a photo.
- Headings follow in order and the page regions are identified.
- The mobile menu announces its state, receives focus when it opens, closes with the Escape key and gives focus back to its button; the rest of the page is inactive while it is open.
- The header fits the screen at every width, down to 320 pixels: language, theme and account sit inside the menu.
- Forms are labelled; their errors are announced, linked to the field and translated.
- The “reduce motion” setting is respected, and no animation loops endlessly: the manufacturing steps are shown all at once.
- The page stays readable at 200% zoom and down to 320 pixels wide.
- No third-party accessibility overlay: everything is handled in the site code.
- Content and navigation stay usable without JavaScript: the menu stays displayed and the forms can be submitted.
- A sitemap page complements the main menu: two ways to reach any page.
- Required fields are marked with an asterisk and a legend in every form, and field borders meet the required 3:1 contrast ratio.
- Links inside running text are underlined, not just coloured.
- Links that open a new window say so.
- Card titles are real headings in the code, not just text made to look important.
- Purely decorative icons and symbols (arrows, diamonds, flag, heart) are not read aloud.
- Words from another language (“by design”, “Défenseur des droits”) are marked up: the screen reader switches voice.
- Special characters are no longer spelled out one by one.
- Series of cards, products and questions are marked up as lists: they are announced and can be skipped in one move.
- The manufacturing steps and the beta programme steps are presented as a numbered sequence, in order.
- Every content page offers a link onwards: no page ends in a dead end any more.
Known limitations
We would rather name them than leave them unsaid.
- Screen reader testing was carried out with NVDA under Firefox in September 2026; it led to fixes, but does not cover every page yet. The October 2026 fixes were checked with the keyboard and by measurement in the browser, not yet re-read with a screen reader.
- VoiceOver and TalkBack have not been used on real devices yet.
- The key-by-key keyboard walkthrough was done on the home page, the shop, one product page, contact and the beta page; the other pages have not been walked through that way.
- Text placed over the hero photo (home page) has not been measured pixel by pixel: its contrast depends on the photo.
- Without JavaScript, the light/dark theme button is inactive and the forms return a minimal confirmation page instead of showing the message within the page.
- The account area (/account/) has not been assessed yet: it is not covered by this statement.
- No version in French Sign Language (LSF).
- Our legal texts are not yet offered in plain language (FALC).
- The payment journey relies on a third-party service and has not been assessed yet.
- A phone number appears on the site, but we run no adapted phone support: writing to us always remains possible.
Is a page blocking you? Write to us.
We reply in writing: no phone call is needed. This channel suits deaf and hard-of-hearing people. We will send you the content concerned in a form you can read.
Remedies
If our answer does not satisfy you, you can refer the matter to the French Defender of Rights (Défenseur des droits). This is free of charge.
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Online
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Near you
The regional representative of the Défenseur des droits.
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By post, no stamp needed
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07