FAQ
Your questions, our answers
Everything you need to know about our products, shipping and your privacy.
Luvables is a French brand of connected, customizable intimate products. Every product is made in France, with materials certified for body contact.
Three things: French manufacturing with certified premium materials, intelligent connection between products and partners, and absolute respect for your privacy (your data never leaves your phone).
Absolutely. All your sensitive data stays encrypted on your smartphone. We have no access to your personal information or to how you use our products. Our app is GDPR-compliant.
Yes — inclusion is a foundation of Luvables. Our products are designed for all couples, whatever their composition. We are also working on solutions for people with motor disabilities.
Pre-orders will open soon. Sign up via our contact form to be notified first and enjoy exclusive launch benefits.
Once you order, your product ships within 48 hours from our atelier in France. The packaging is neutral and discreet, with no brand mention. You receive email tracking at every step.
We use medical-grade hypoallergenic silicone for surfaces in contact with the body, and certified flexible materials for internal structures. All our materials are safe, durable and traceable.
The Luvables app will be available on iOS and Android. It requires Bluetooth to connect to the products. Compatibility details will be confirmed at launch.
We select a handful of testers to try our prototypes ahead of release. The handoff takes place in person in exchange for a signed NDA and a release of liability. The feedback you submit directly influences the final product.
Apply to the beta program →
Apply to the beta program →