FAQ
Your questions, our answers
Everything you need to know about our products, shipping and your privacy.
What is Luvables?
Luvables is a French brand of connected, customizable intimate products, currently in development. Our products are designed in France, and their manufacturing is planned in France.What sets Luvables apart?
Three things: French design, products built to connect with each other and between partners, and an app designed so that your intimate usage data stays on your phone.Is my data protected?
The app is designed so that data about your intimate use stays on your phone and is not sent to our servers. The other data we process (email address, display name, device identifier, anonymized usage statistics) is described in our privacy policy. We are developing the app in line with the GDPR.Are the products inclusive?
Yes — inclusion is a foundation of Luvables. Our products are designed for all couples, whatever their composition. We would also like to explore solutions for people with motor disabilities.When can I order?
The shop is not open yet and no date has been set. Join the waitlist to be notified when it opens.How does shipping work?
The shop is not open yet. Shipping terms will be set out when it opens.What materials do you use?
We plan to use silicone for the surfaces in contact with the body and flexible materials for the internal structures. The final choice of materials is made while we develop our prototypes.Is the app compatible with my phone?
The target platforms are iOS and Android. The app will require Bluetooth to connect to the products. Compatibility details will be confirmed at launch.How can I take part in the beta tests?
We select a handful of testers to try our prototypes ahead of release. The handoff takes place in person in exchange for a signed NDA and a release of liability. Your feedback will inform our iterations.
Apply to the beta program