Terms of Service — Luvables

1. Purpose of the service

These Terms of Service (hereinafter the "Terms") govern the use of the ShareConnect mobile application and the associated services (hereinafter the "Services") published by SAS Intimate Innovations Technologies (IITECH), operating the Luvables brand.

The Services include the ShareConnect mobile application, the luvables.fr website, and all features for connecting and managing Luvables devices.

2. Registration and user account

Access to the Services requires the creation of a user account. The user agrees to:

Provide accurate and up-to-date information at registration
Be at least 18 years old or have reached the age of majority in their country of residence
Keep their login credentials confidential
Immediately notify Luvables of any unauthorized use of their account

The user is solely responsible for the activity carried out on their account. Luvables reserves the right to suspend or delete an account in case of breach of these Terms.

3. Use of the application

The user agrees to use the Services in compliance with applicable laws and these Terms. In particular, it is prohibited to:

Use the Services for illegal or unauthorized purposes
Attempt to circumvent the security measures in place
Transmit malicious content (viruses, spyware, etc.)
Reverse-engineer the application or the devices
Use the Services to harass, threaten or harm others
Share access with non-consenting individuals

Use of connected Luvables devices implies the informed consent of all persons involved. Luvables disclaims any liability in the event of use without mutual consent.

4. Intellectual property

All elements composing the Services (software, interfaces, text, graphics, logos, trademarks, patents) are the exclusive property of SAS IITECH (Luvables) or its partners and are protected by intellectual property law.

Any unauthorized reproduction, representation, modification or exploitation of these elements, in whole or in part, is strictly prohibited and constitutes an act of infringement.

5. Limitation of liability

Luvables strives to ensure the availability and proper operation of the Services. However, Luvables cannot be held liable for:

Temporary interruptions of the Services for maintenance or updates
Damages resulting from use not compliant with these Terms
Indirect damages related to the use or inability to use the Services
Possible incompatibilities with certain devices or operating systems

Luvables devices are electronic wellness devices. They are not medical devices and must not be used as such. In case of any health concern, consult a healthcare professional.

6. Personal data

The processing of personal data in connection with the Services is described in our Privacy Policy, which forms an integral part of these Terms.

The user may exercise their rights in accordance with the GDPR via our dedicated GDPR rights page.

7. Termination

The user may at any time delete their account and terminate their use of the Services via the account deletion page or by contacting support@luvables.fr.

Luvables reserves the right to suspend or delete an account in case of:

Breach of these Terms
Fraudulent or abusive use of the Services
Non-payment of the Premium subscription after reminder
Prolonged inactivity (24 months without login)

In the event of termination, the user's data will be processed in accordance with our Privacy Policy.

8. Governing law and jurisdiction

These Terms are governed by French law.

In the event of a dispute relating to the interpretation or performance of these Terms, the parties shall endeavor to reach an amicable solution. Failing that, the dispute will be submitted to the courts having jurisdiction within the territory of the Aix-en-Provence Court of Appeal, notwithstanding multiple defendants or third-party claims.

Consumers may also use the European Commission online dispute resolution platform: https://ec.europa.eu/consumers/odr.